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Solution #3 - Move to an alternative solution that's more cost effective, yet doesn't try to cripple you when you don't upgrade :) This gives your customer a better sense of trust and security since you are not tapping into their computer without their permission. #Teamviewer new version free download 2016 install#The ID is equivalent to the name they typed in the app.ĭO NOT directly install Teamviewer on the client's computer. Once they've done that, a special teamviewer case id shows up on your console. ![]() Much like the Quick Support module, it will prompt the user to enter their name or some description. You can put a link on your website and the customer will download a Teamviewer 11 stub application. If they have inadvertently deleted the module, then they can download it directly off of our website under the Support section.Ģ) Teamviewer 11 also supports Case Support. Once they've done that, we never have a connection issue despite version differences between us and them. We simply tell the customer on the phone to "open up your tech support" (an icon which we place on their desktop. With the Quick Support module, we use our corporate logo and we never have connection issues. This by all means does not make Teamviewer a bad choice, but it can be rather annoying since we do not support 12, yet the user upgraded.ġ) Use the Quick Support module and install it on the client computer. However, when a client downloads Teamviewer directly from their website, the user tends to click the "Update now" button (or whatever it's called) thereby forcing me to have a connection issue since I have an older version. #Teamviewer new version free download 2016 upgrade#I don't see any compelling reason as of yet to upgrade to 12. I've tried my best to block the punches over the past few months, but today TeamViewer delivers the final blow to the chin ~ $530 to upgrade! Congratulations TeamViewer on knocking out another valued customer!! A deja vu - LogMeIn re-occurring nightmare continues. So I got a quote today, as you have me on the ropes now. #Teamviewer new version free download 2016 update#I thought we would be just fine if we ignore this update and continue using v.11, but now comes the kicker, we are facing issues where remote clients are downloading the new version or updating their versions and we can no longer access the machines without having to go through a whole song and dance of uninstalls and re-installs. However, should a newly - existing paid for customer bear the cost by paying more or should you be recovering the costs by attracting new customers with all the great new features of v.12? How can you advertise "No Monthly Fess - Pay Just Once." when this is not truly the case. I fully understand the need to grow your product and develop new releases. I was a LMI customer for many years and in June 2016 we just had enough of being "slapped around" by LMI every year, with crazy price increases and imposed limitation and etc, hence our choice to switch to TeamViewer - based on your tag line advertised on your website above! The above is a quote directly from your website. No monthly fees! Pay just once and you own the license. If version upgrades were made so the host/QS files were backward compatible and security updates were guaranteed for two years (like Google with Android) I probably would have a different attitude, but generally I feel like a demand letter is being sent each time an upgrade is released. Past versions were not upwardly compatible - if I tell a client to download Teamviewer and he / she does, without being specific in the link I won't be able to log into their system. ![]() Security updates petered out for 10 a few months after release but I doubt 10 was more secure or stable than 11. #Teamviewer new version free download 2016 license#The problem being that while license updates may be optional from a "the existing client won't stop working" the version downloads for my users to remote in become harder to access and security updates for the older version(s) become fewer and fewer. Let me know if I can answer any other questions! :) If there is anything we can assist you with please feel free to contact us at any time. Please note that license updates are optional and based on your decision whether you find the new features beneficial. The new features of the new major version are based on user and customer requests. In response to questions on updating: We hope you find value in the latest version of TeamViewer. ![]()
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